Legal

Terms & Conditions

Last updated 12 February 2026

01Applicability

These Terms & Conditions apply to all services, proposals, and agreements provided by RVMSES (KvK: 95364188), hereinafter referred to as "RVMSES," "we," or "us."

By engaging our services or using this website, you agree to these terms.

02Services

RVMSES provides operational workflow automation services, including but not limited to:

  • Workflow assessment and analysis
  • Workflow design and automation
  • System integration
  • Process documentation
  • Ongoing monitoring and refinement

The exact scope of services is defined in a separate project agreement or proposal for each engagement.

03Proposals and Agreements

All proposals are valid for 30 days unless stated otherwise. An agreement is established when a proposal is accepted in writing (including email). Changes to the scope of work must be agreed upon in writing by both parties.

04Fees and Payment

  • Project-based engagements require a 30% initial payment before commencement of work.
  • The remaining 70% is due prior to final delivery, unless otherwise agreed in writing.
  • Retainer services are invoiced at the beginning of each service period and must be paid within 14 days.
  • If payment is not received within the agreed term, services may be suspended until the outstanding amount is settled.
  • All prices are exclusive of VAT, unless stated otherwise.

For larger-scale projects, upfront payment percentages may be adjusted (e.g. 40/60 or 50/50), as specified in the project agreement.

05Client Responsibilities

The client is responsible for:

  • Providing timely access to information, tools, and personnel needed for the engagement
  • Ensuring the accuracy of information provided
  • Designating a point of contact for the project
  • Reviewing and approving deliverables within the agreed timeframe

06Intellectual Property

  • All workflows, documentation, and systems delivered to the client become the property of the client upon full payment.
  • RVMSES retains the right to use general knowledge, techniques, and methodologies developed during the engagement for other projects.
  • The RVMSES brand, logo, and website content remain the intellectual property of RVMSES.

07Confidentiality

Both parties agree to treat all confidential information exchanged during the engagement as strictly confidential. This obligation survives the termination of any agreement.

08Liability

  • RVMSES is not liable for indirect, consequential, or special damages, including but not limited to lost profits, business interruption, or data loss.
  • Total liability is limited to the amount paid by the client for the specific engagement in question.
  • RVMSES is not liable for errors caused by incorrect or incomplete information provided by the client.

09Termination

Either party may terminate an engagement with 30 days' written notice. Work completed up to the date of termination will be invoiced. Deliverables completed prior to termination remain the property of the client upon payment.

10Force Majeure

RVMSES is not liable for failure to perform due to circumstances beyond reasonable control, including but not limited to natural disasters, government actions, internet outages, or third-party service failures.

11Website Use

The content of this website is provided for informational purposes only. RVMSES reserves the right to modify website content at any time without notice. Use of this website is at your own risk.

12Governing Law

These Terms & Conditions are governed by the laws of the Netherlands. Any disputes arising from these terms or related agreements will be submitted to the competent court in the Netherlands.

13Contact

For questions about these Terms & Conditions, contact us at a.zidan@rvmses.nl.

Questions?

Clear terms. No surprises.

a.zidan@rvmses.nl